What does VET stand for?
It stands for Vocational and Educational Training (the equivalent is FP in Spain)

In this blog you will share and learn how to use English in professional environments. Pay a visit and share with us!

FP Mislata Ciclos


Friday, May 25, 2012

EUROVISION CONTEST SONGS 2012

 

Would you like to listen to all the songs before voting????

Leave your opinions under this post, in comments!!!!!!!!!!

Wednesday, May 16, 2012

DEALING WITH COMPLAINTS

Do all the people in the world complain in the same way?
 How can you deal with complaints?

 If you are working in Customer Care, the following points are very important:
- Try to empathise with the customer, how does he/she feel?
- Don't say 'I might' say 'I will'
- Use polite sentences

Have you ever heard the sentence 'A complaint is a blessing'?
Can a company improve if customers complain?

Watch this video where you will learn vocabulary and sentences of how to deal with complaints.
Can you identify the most important sentences??????

Which is your top #1 song from the UK list?

Interesting Things for ESL Students

Vaughan Radio

Music Weekly

Weather Forecast

WHO WILL WIN THE EUROVISION CONTEST 2012????